Fake Orders in Algeria: How to Protect Your Store

Fake orders are the tax of cash on delivery — a parcel that ships, travels, and returns earning nothing. You cannot stop every one, but a calm process catches most of them before shipping.

Why they happen

• Curiosity clicks: someone testing if the store is real.
• Wrong numbers and fat-finger entries.
• Buyer's regret between ordering and delivery.
• Occasionally, deliberate noise from competitors.

The defense that actually works

• Confirm fast: the fresher the order, the more likely the buyer answers and remembers.
• Verify the phone: a correct Algerian number, and a quick WhatsApp message before calling strangers.
• Ask specific questions: "The black, size 42, delivered to Blida — correct?" Vague confirmations hide fake intent.
• Use a three-strike rule: no answer three times over two days → cancel with a polite message. Shipping an unreachable parcel is a guaranteed loss.
• Keep a blacklist: repeat fakes should not get a second chance.

Systems beat discipline

Cross-store signals help too: the same phone number with several refused deliveries across stores is a pattern worth seeing. On DzStore, orders pass through a confirmation flow, and repeated problem numbers surface instead of hiding. Open your free store — the free plan's five monthly orders are enough to learn the process on real traffic.